Your order will go through a number of stages during it's journey with us.
Here is quick summary of the stages your sign will follow.
|
Status 🏆 |
What does this status mean? 🎈 |
Roughly how long should this stage take? ⏳ |
| ✂️ Acrylic Preparation | The preparation of the acrylic backing is underway! ✂️ | ✂️ 10 Days |
| 🔧 Lighting Assembly | Your sign now in the Lighting Assembly workflow, and the talented team are soldering away at your sign! 🔧 | 🔧 10 Days |
| 🌈 Colourification | Your sign is now in the Colourification stage, this is where the magic really happens, your neon is being brought to life! 🌈 | 🌈 10 Days |
| 🕵️♀️ Quality Control |
Your sign is undergoing rigorous Quality Control to ensure it is 💯 perfect before you receive it! 🕵️♀️ |
🕵️♀️ 2-5 Days |
| 📦 Packing |
Your sign is totally unique to you, and it needs a custom box to match! Our dispatch team are hand making your bespoke box to ensure your neon travels and arrives safely with you! 📦 |
📦 5 Days |
| Ready for Dispatch ✨ |
Our Dispatch Manager will now verify your order details and will prepare your order for dispatch! ✨ |
✨ 1-2 Days |
| 💌 Awaiting Courier Collection |
Your order will now have a tracking number assigned to it while we wait for the courier to collect your sign; look out for a tracking number via email! 💌 |
💌 1-2 Days |
| 🔔 Collected by Courier |
The courier has now collected your order and will be in the courier system! Your order should be delivered within 1-2 working days as we use the quickest service possible! Listen out for the door bell 🔔 |
🔔 1-2 Days |
Look out for an email from help@neons.co.uk with a status update, each time your order moves along these stages.